1. Reply via email

2. Reply via social chat software(Whatspp,skype,wechat,etc.)

3. Reply via telephone

Send our samples to customers for confirming if needed.

1. Confirm quotation content.

2. Arrange company visiting and inspection if needed.

1. Confirm payment terms

2. Confirm lead time

3. Confirm production requirement

4. Deposit confirmation

5. Arrange material purchasing

1. After receiving the deposit or L/C, start production.

2. Start Packing

3. Labeling shipping marks

1. Quality inspection.(Can take photos to customers)

2. Arrange quality inspection by third party if needed

1. Balance confirmation

2. Confirm the consignee distination port information.

3. Contact the logistics and arrange the delivery.

1. Follow up logistics information and inform the customer

2. Send essential documents to customer

3. Confirm the goods has been received

1. Send questionare after 15 days of use

2. Timely feedback the customer evaluation and solving scheme.

1. After sale service provided ,quick response within 24 hours.

2. New products recommended.

3. Latest sales promotion and order discount informed.

4. Provide the products high resolution image or using videos.